From install to connected — and what to do if it fails
These guides document the live product: official installation, account and device state, Auto selection, Free access, identity verification, the iPhone/iPad Home Screen app and troubleshooting.
Choose your device
Each guide describes only current, supported installation paths.
Android
Google Play or official APK, Free/Premium, Auto and VPN permission
AvailableWindows
Windows 10/11, initial UAC setup and normal day-to-day connection
AvailableiPhone & iPad
Install the Home Screen Web App and SanazNet IKEv2 profile
Web App availableAccount & access guides
Free access
Guest allowance, registration and sponsored activation; current per-period limit: 30 minutes, 1 GB، 10 Mbps
Account & verification
Email verification, devices, KYC and required data
Troubleshooting
Pending ads, VPN permission, Auto, network and account errors
Send the error text, platform and exact time so support can investigate the matching period.